The overarching goal of this course is to increase the likelihood of having participants’ expertise used and their recommendations adopted and implemented by clients.

It contains learning experiences designed to present experiential and theoretical modules to match every learning style.

When requested, there are special modules on unique aspects of internal consulting that can be added to target specific participant needs.

Taught by a consultant with over twenty years internal and external consulting experience, the down-to-earth lectures, examples and situation vignettes bring models to life and help put theory into action.

Other teaching tools include small group work, learning application trios, customized case studies, a work style inventory and one-on-one, one-on-three skill feedback.

The best internal and external consultants use an eight-step-consulting framework to direct their work with clients. This framework provides the infrastructure, which produces quality deliverables and sound, long-term relationships with their clients.

To maintain credibility and influence with clients, consultants must be confident and competent in pacing, leading and/or following the client ... and being able to shift that direction at will. 

When studied over time, the highest impact consultants consistently demonstrate master consulting and interpersonal competencies in performing their work. Those competencies are:

	Developing and Exercising Influence
	Communicating Assertively
	Building Partnership and Trust
	Using and Applying Change Management Principles
	Demonstrating Authenticity
	Understanding and Managing Roles in the Work
	Dealing With Resistance
	Using the Consulting Framework to Serve and Drive The Work
	Acting as Coach and Mirror
	Clarifying and Managing the Scope of Work

 Up to Twelve Participants

All Technical Fields

Beginning to Advanced Skill Sets

Internal and External Practitioners